Ep. 735: Citizen’s Role in Availing Welfare Services

How do citizens navigate through the complex state apparatus to acquire welfare services? What factors can facilitate this process? What obstacles do they face? In this episode, Apurva Kumar and Sarthak Pradhan discuss how citizens “claim the state”.

Sources referred to in the podcast:

The new social contract by Apurva Kumar

 How the content of claims shapes government responsiveness: theory and evidence from Mumbai by Tanu Kumar